Our Employees
PGBA has built a reputation for providing exceptional customer service to nearly 9 million customers nationwide. The secret? Hiring and retaining self-motivated individuals who surpass customer expectations, time and again.
PGBA has invested in the cultural, training and development resources it takes to build a workforce inspired by a common purpose and committed to upholding the highest quality standards. So it's not surprising that our leadership team now has an average of more than 21 years of continuous service, while our employees have an average tenure of 10 years. In a complex and rapidly changing regulatory environment, it's a level of career experience that makes a difference.
Leadership team
Bruce Hughes
President and Chief Operating Officer (COO) of Government Programs
PGBA, LLC
Mike Skarupa
President and COO
PGBA, LLC
Mike Gurrera
Vice President and Chief Financial Officer (CFO)
PGBA, LLC
Kay Andrews
Vice President, Operations
PGBA, LLC
Jeff Littlefield
Vice President, Operations
PGBA, LLC
Mark MacDougal
Vice President, Operations
PGBA, LLC
Jamie Watson
Assistant Vice President
Administration/Medicare Advantage Plans
PGBA, LLC
Jordan D. Evans
Assistant Vice President
Technical Support
PGBA, LLC
Myriam G. Alonso, Ph.D.
Assistant Vice President
Operations Training
PGBA, LLC
Brian Faulds
Director
Strategic Services
PGBA, LLC
Brian.Faulds@pgba.com
843.736.PGBA (736-7422)